Dandi will despatch your order within 48 hours. Delivery can take 1 to 10 days depending on your State or Territory.
Once despatched the general guidelines for delivery are:
NSW, VIC, QLD, ACT allow 2-3 Business days
SA, TAS, WA, NT allow 4-6 Business days
Certain items may take longer to ship, for these items the delivery time will be specified on that items page.
Yes, international delivery times are approximately 7 to 14 days.
If you would like to place an order and send it as a gift to a friend or family member, simply fill in the shipment address with the details you want the order to go to, no receipt will be sent with the order. The receipt will be sent to the address indicated in the invoice address section.
If you are unsure, simply write us a note in the shipment instructions or email us at [email protected] after you have placed your order and we will ensure your order is sent correctly.
If your product is out of stock, we are in the process of reordering your item. Check the website in a week or two and we should have it in. If you would like to pre order please email the Dandi team [email protected]
Yes, you can serve cold or warm food on your bamboo bowls.
Please be careful not to place in the dishwasher or fully submerged in hot or warm for long periods of time. The surface of the bamboo will fade and you will loose the honey coloured finish. The best way to clean the bamboo is by wiping the surface it with a damp sponge. Do not place in the oven or microwave.
Yes, Dandi uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants,providing a safe and secure means of collecting payments via the Internet.
All online credit card transactions performed on this site using the eWAY gateway are secured payments.
For more information about eWAY and online credit card payments, please visit www.eWAY.com.au
We don’t have our own shop front you can visit. Our address is our office address and isn’t open to the public. If you would like to view our range before making a purchase then we suggest you visit one of our wonderful retailers. See our stockist page for locations.